Welcome

Welcome

Customs Partners BV is an independent customs consultancy firm which was established in early 2008 by Hans Kienstra following years of experience working at Customs and, in the capacity of senior manager, the International Trade and Customs group of Arthur Andersen and Deloitte.

The services we provide can best be described as 'Andersen with a Twist': the same high levels of quality, but with a more personal and accessible approach. Our services are rendered on the basis of mutual trust.

We feel that in addition to our approach with its strong emphasis on personal involvement and accessibility, it is especially the experience we can boast in terms of working for both the actual Customs authorities and one of the Big 4 that constitutes our 'unique selling point'.

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"Andersen with a Twist"

The services we provide can best be described as 'Andersen with a Twist': the same high levels of quality, but with a more personal and accessible approach.

  

Our approach

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 “The tone at the top”

It is important that CEOs are aware of and recognize the importance of the customs issues which occur within their company.

Customs infrastructure

Needless to say we can advise and support you in matters pertaining to 'traditional' customs subjects such as: Classification, Customs Value, Origin, Customs Arrangements and Objection and Appeal.

We however feel that our greatest strength lies in the setting up of an optimum 'customs infrastructure'. This infrastructure does not just encompass systems and software, but the tailor-made implementation and, where possible, simplification of customs arrangements as well.

Based on years of experience, we have developed a method to efficiently assess your situation and offer proposals for simplification which fit in with your possibilities. Customs makes a great number of requirements on your organisation, requirements which we can assess for feasibility and implementability together with you. Wherever possible, we aim to build upon what has already been done within your organisation in terms of internal process control.

Our distinctive strength lies in the manner in which we approach the task before us. For example, from the actual application of a license to operate a bonded warehouse to the factual follow-up. Making sure that the organisation starts operating as laid down in the Administrative Organisation description, by means of training sessions and evaluations of the measures aimed at Internal Control.

For this, mutual trust and the proverbial 'click' are necessary. Because we value this extremely highly ourselves, no costs are attached to this first orientation.

  

Our services

Classics

Particularly in economically 'turbulent' times, it is important to critically assess a number of areas which allow you to limit your costs and in regards to which you can obtain closure so that you will not be confronted with unpleasant surprises. We can advise and support you in matters pertaining to 'traditional' customs topics such as:

  • Classification
  • Customs Value
  • Origin
  • Customs Arrangements
  • Objection and Appeal

Aimed at defining and implementing various cost-saving measures in consultation with you. But always with our familiar approach as a starting point. We feel that only the best is good enough for you! In our opinion, the experience we can boast with working for both the actual Customs authorities and one of the Big 4 is what makes us unique. And should a situation arise in which we feel that we cannot be your optimal partner, then we will not hesitate to refer you through our network.

A network which by the way exclusively comprises customs advisors who at least have experience working for Customs and one of the Big 4 and who share our strong sense of commitment and passion. This network also guarantees that both you and we have the necessary continuity and reflection.

Interim management

Interim Management

Currently, it is not easy to find knowledge and experience pertaining to customs matters. As a result, it often proves difficult to fill the position of 'customs manager'. A possible solution for this could be to temporarily fill this position on an interim basis, making it possible to link our broad range of experience with the talent available within your organisation. During a specified term, we take on the role of customs manager while at the same time schooling your staff by means of on-the-job training.

Training sessions

In order for a company to properly function, it is important that all employees are properly trained. Only the level varies, of course; an employee in the customs warehouse must for example have other specific customs knowledge at his disposal than the purchasing manager responsible for calculating the cost price of products. Our years of experience working for Customs itself and in the rendering of business services have enabled us to develop a number of training sessions for all levels. Especially the so-called 'customs basis' training is an outstanding instrument to make sure that everyone reaches the same basic level. Once this level has been achieved, it is possible to offer more specific training sessions. Feel free to contact us for a consultation - no strings attached.

  

AEO

Self-assessment

Since the 1st of January 2008, it has been possible for you to apply for a so-called AEO certificate (authorization); this certificate demonstrates that you are a reliable trade partner to both Customs and other market links in the supply chain.

The first step in the procedure for obtaining an AEO certificate is the carrying-out of a self-assessment. You yourself need to check beforehand whether you meet certain standards and criteria and, based on the outcome of this, make adjustments to your organisation if necessary.

Practice has shown that many companies have difficulties in carrying out this self-assessment in an efficient and objective fashion. We are happy to offer you a proposal as to how we can support you.

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"Issuing of AEO Certificates"

The website of the European Commission clearly states which companies in the Netherlands have so far already been issued an AEO certificate. The site is regularly updated.

Horizontal Supervision Customs

Horizontal Supervision Customs (Horizontaal Toezicht Douane or HTD in Dutch) is an enforcement methodology in which a company (or chain of companies) and Customs share the responsibility for the system of supervision, based on equality, cooperation and proven trustworthiness.

Together with the business community, Customs is currently further fleshing out the HTD procedure.

As much as possible, HTD aims to be a continuation of what the business community itself has already done in terms of internal process control. Self-assessment therefore also plays an important role here.

"Horizontal Supervision Customs"

HTD is based on:

  • equality
  • cooperation
  • proven trustworthiness

and in that respect as much as possible aims to be a continuation of what the business community itself has already done in terms of internal process control ourselves.

  

Contact us

Customs Partners BV

Vinkenbos 1
4851 EP Ulvenhout
The Netherlands

Chamber of Commerce reg.no: 20138383

T: +31 6 29419429
E: info@customspartners.com

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